Terms of Service

In order to avoid language misunderstanding, This Agreement uses English. All disputes shall be resolved in English as a governing language.

By using the WELLRACOM Singapore Online Store you agree to be bound by its TERMS OF SERVICE, LEGAL NOTICES, and all disclaimers that appear elsewhere on the WELLRACOM Singapore Online Store website.

WELLRACOM SINGAPORE PTE LTD reserves the right to amend the WELLRACOM Singapore Online Store website, its Terms of Service and Legal Notices at any time without prior notice. You agree that continued use of our site will be deemed to constitute acceptance of the new website, Terms of Service and Legal Notices.

  1. Introduction
    1. Terms of Service will be enforced as a Universal Law that governs the transaction between WELLRACOM Singapore Online Store and You. By agreeing to Order any Products on the site, you agree to be legally bound by these Terms of Service.
    2. In these Terms of Service:
      • "WELLRACOM Singapore" or "us" or "we" refers to the owner of this website.
      • "Site/Website" means the website of WELLRACOM Singapore (Well.com.sg).
      • "Account" means the account that you will need to register for on the Site if you would like to submit an Order on the Site.
      • "You" means the Customer who places an Order.
      • "Customer" means individual who places an Order on the Site.
      • "Order" means the Order submitted by you to the Site to purchase a Product from us.
      • References to "clauses" are to clauses of these Terms of Service.
    3. These Terms of Service are our intellectual properties. Usage of a third party is an infringement of intellectual property. Failure to consent on this will result in legal action.     
  2. Agreements of the Service
    1. To place an Order with WELLRACOM Singapore, you have to tick the "I agree" box. Otherwise, the transaction will not take place.
    2. Unless otherwise stated, you must be 18 and over to make a transaction with us. You will pay for your Order by using debit or credit cards that are acceptable by us or by PayPal.
  3. Order a Product
    1. To place an Order, you must register an account in our website.
    2. You shall pay in full for the product you Order by supplying us with your credit or debit card details from debit or credit card bank that are acceptable by us. Another method of payment is by PayPal. Alternatively, you may pay by any method that we have said is acceptable by us, but in any event we shall not be bound to deliver the product until we have received cleared funds in full.
    3. If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us. 
    4. These Terms of Service shall apply to all Orders that you made to or through us. When you place an Order to or through us, give delivery instruction or accept delivery of the products, this shall, in case of dispute that might prevail, constitute to your unqualified acceptance of these Terms of Service.
    5. No other terms or changes to the Terms of Service shall be binding unless agreed in writing signed by us. 
  4. Privacy of Your Personal Data
    1. Your Personal Data include all of your information that you provided in our website as such: Name, Address, Date of Birth, Mobile Phone Number, User Name, Password and E-Mail address.
    2. We respect your privacy and will not share Your Personal Data to any individuals or institutions regardless of any reason.
  5. Password and Your Account
    1. You agree and understand that it is your responsibility to keep the privacy of your password that associated with your account.
    2. You agree and understand that you will be accounted responsible for any activities that occur in your account.
    3. If you are aware that your account might have been compromised, please contact us as soon as possible.
  6. Delivery
    1. We intent to deliver the Product that you Order at the place of delivery requested by You when You input an Order Designation. In the case of false submission of place of delivery, however unintentional it is, you are not entitled to make a claim.
    2. In the context of physical product, we are not liable, to the extent of permitted law, for any losses, damages or costs that might arise from late delivery.
    3. All the Product Risk will pass to you at the point of Product acceptance at your hand. We will not be liable to any losses or damages after that point of contact.
    4. All import duties, import fees, customs fees, and any other fees and/or taxes associated with importing our products into your country is the responsibility of you, the buyer. If for any reason you do not accept the shipment when it arrives, you will still be responsible for paying your bill with us.
  7. Payment
    1. We take Your Account Number and Your Name associated with PayPal and Credit/Debit Card as they are.
    2. You agree that WELLRACOM Singapore Online Store will not process an Order that has an outstanding amount to be paid.
    3. You agree that we will not be responsible for reimbursing transfer costs incurred from Your Bank (if applicable).
  8. Cancellation from Us
    1. We may cancel Your Order if the Product is not available for any reason. We will notify you and return Your particular payment that You have made.
    2. We will refund any money received from you using the same method originally used by you to pay for the Product. 
    3. If you make a mistake on Your side that causes losses or damages to You, You agree that this is not our responsibility.
  9. Exceptions
    1. Guarantee of product is not valid for Free Product.
    2. Guarantee of product is not valid if damages are caused by other factors not related to us.
    3. Guarantee of product is not valid if damages are caused by you.
  10. Others
    1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Service.
    5. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    6. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    7. Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.

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